We offer multiple shipping options, including standard and expedited delivery. Costs vary based on your location and preferred shipping method, which you can view at checkout.

Please allow 3-5 days for order processing. Shipping typically takes 7-10 days. If your order hasn't shipped within four business days, please notify us so we can ensure everything is on track.

We offer a 1-year warranty on all our products which covers manufacturing defects. 

We only ship within North America. If you are located outside of North America please contact Astrodreams directly at contact@astrodreams.ca

Setting up your device is easy! Please refer to the setup guide included in the package

Try our troubleshooting steps, found [in the manual/on our website]. If the issue persists, please contact our support team for further assistance.

To file a warranty claim, please contact our team at contact@astrodreams.ca with your order number, a description of the issue and any photo documentation of the issue. Our team will work with you to get this resolved as quickly as possible.